18 FAQs about Generator Remote Monitoring
Generator Remote monitoring is an essential tool for ensuring the reliability and performance of your standby generator. By providing real-time visibility into your generator’s status, it helps facility managers, business owners, and maintenance teams stay ahead of potential issues, no matter where they are. This FAQ covers the most common questions about how remote monitoring works, its benefits, and how it can be integrated with different types of generator systems.
Table of Contents
General Questions
What is generator remote monitoring?
It is a system that allows you to track and manage your generator’s performance, status, and alerts from a computer or mobile device.
How does generator remote monitoring work?
The monitor is connected to the generator’s control panel to transmit real-time data to a secure platform accessible online or through an app.
What are the benefits of remote monitoring for my generator?
Generator Remote monitoring helps you detect issues early, reduces downtime, improves maintenance planning, and ensures your backup power is ready when needed.
Is remote monitoring available for all types of generators?
Yes, our generator remote monitoring system is compatible with all makes and models of generators.
How does remote monitoring improve generator reliability?
By continuously tracking key performance metrics and sending alerts for potential problems, remote monitoring helps prevent unexpected failures and ensures timely maintenance.
Can a remote monitor be used on a mobile or trailer mounted generator?
Yes, Weld Power has remote monitoring options for mobile generators that also include GPS tracking.
Features & Capabilities
What key metrics can I monitor remotely on my generator?
You can monitor metrics such as engine status, exercise tracking, battery level, extended run time, engine hours, generator faults, generator alarms, and more depending on the generator’s control panel. Remote monitors can also be used to remotely start and stop the generator.
Can generator remote monitoring alert me to potential issues before they become serious?
Yes, the system can send real-time alerts for abnormal conditions or warning signs, allowing you to address issues before they lead to failure.
Can the remote monitor track fuel levels?
Yes, the remote monitor has accessory kits to monitor fuel levels and can send you fuel level alerts.
How does remote monitoring help with preventative maintenance?
It tracks run hours and system performance, making it easier to schedule timely maintenance based on usage rather than relying solely on calendar intervals.
Connectivity & Accessibility
What happens if the connection to my generator is lost?
If the connection is lost, the system will store data locally and resume transmitting once connectivity is restored; you may also receive a notification about the outage.
Is remote monitoring available 24/7?
Yes, remote monitoring operates continuously, providing real-time data and alerts 24/7.
How do I access remote monitoring data and alerts?
We can set up the alerts to be emailed and/or sent by text to as many people as you want. You can also view the data and alerts through the mobile app or the website.
Installation & Setup
How is a generator remote monitor installed?
Installing remote monitoring systems involves installing a communication module on the generator and connecting it to the control panel. The module will transmit the data via cellular connection to the secure monitoring platform.
What equipment is needed for generator remote monitoring?
The remote monitor module transmits the data over a cellular connection, so as long as there is cell phone service, the monitor is all you need. If the area has little to no cell reception, we may need to install an antenna to boost the signal.
How long does it take to install a remote monitoring system?
Installation in typically completed in less than 1 day, depending on the generator model and complexity of the monitoring system.
Can remote monitoring be integrated with existing generator systems?
Yes, the remote monitoring solutions are designed to be compatible with existing generators and can be retrofitted to older units.
What are the costs associated with installing and setting up remote monitoring?
There is a small upfront cost for the monitor and installation as well as a small annual fee for data access and monitoring services. Please contact us for a free quote.