Recently, Weld Power Generator came to the rescue of a critical care hospital in Rhode Island, a facility that cannot afford to be without emergency backup power. As part of our service agreement, we provided seamless support during their scheduled preventative maintenance (PM), ensuring the hospital’s power systems were fully operational while maintaining compliance with healthcare facility regulations.
What Did We Do
Immediate Response with Backup Power: Understanding the importance of uninterrupted power at a healthcare facility, our team mobilized and installed a rental generator on-site as part of our standard procedure during PM services. This ensured the hospital’s critical systems remained powered while their primary generator was serviced.
Professional Load Bank Testing: Along with the PM, we conducted a 4-hour load bank test to verify the operability of the hospital’s generator. This rigorous test simulated real-world conditions, allowing us to assess the generator’s reliability under high demand. By ensuring the generator was performing at its best, we helped the hospital meet its operational standards and safety regulations.
Expertise and Flawless Execution: Our technicians demonstrated outstanding professionalism throughout the process, ensuring that both the rental deployment and load bank testing were completed without any disruptions. Their attention to detail and technical expertise left the hospital staff confident in the readiness of their emergency power systems.
Above-and-Beyond Customer Service: Our team provided more than just technical expertise—they delivered exceptional customer service. By addressing the hospital’s needs with urgency, professionalism, and thoroughness, our team ensured peace of mind for everyone involved in this critical care environment.
Successful Outcome and Continued Support: Thanks to our team’s swift action and commitment, the hospital’s generator system passed the load bank test, and their backup power strategy was verified as effective. The facility management expressed their appreciation for the smooth process, emphasizing the reliability and professionalism of our team.
Here’s what they had to say:
“Thanks, Matt. I just wanted to let you know that our Electrician (Anthony) wanted to pass on to you that Juan and Nick did a fantastic job, and Anthony commends them for their work. Anthony doesn’t compliment very often, so nicely done.”
Weld Power Generator is proud to offer reliable solutions, such as rental generators and load bank testing, for healthcare facilities that require uninterrupted power. Our dedication to quality service ensures that our clients remain confident in their backup power systems, no matter the challenge.