24 FAQs About Rental Generators and ATS Rentals

If your business needs a rental generator or ATS, you likely have questions about how the process works, what equipment is available, and what to expect during your rental period. Whether you’re preparing for a planned power outage, an emergency situation, or a special event, Weld Power Generator offers reliable rental solutions tailored to your needs. Below are answers to some of the most frequently asked questions about generator and ATS rentals to help you make informed decisions and ensure a smooth, safe rental experience. Contact us for more information and a free quote.

General Questions

What is a Rental Generator?

A rental generator from Weld Power provides temporary power solutions using portable generators ranging from 20kW to 2,000kW. These rentals are ideal for emergency backup, planned maintenance, or supplemental power needs.

Why would I need to rent a generator?

It can take months for a new generator to be installed or for replacement parts for your existing generator to be delivered. Renting is beneficial for short-term or emergency situations. It’s especially useful when existing systems are under repair, during power outages, or special events.

What types of ATS and generators are available for rent?

Weld Power offers a diverse fleet of trailer mounted diesel-powered rental generators ranging from from 20 kilowatts to 2 megawatts, along with automatic transfer switches rentals (ATS) from 200 to 800 amps, suitable for various industrial and commercial applications.

How do I determine the right size rental generator or ATS for my needs?

To select the appropriate generator or ATS, assess your power requirements, including the total wattage of equipment to be powered. Weld Power’s experts can assist in evaluating your needs to recommend the optimal rental size and configuration.

How long can I rent a generator for?

Generators and ATS are typically rented on a weekly basis, with discounts available for long-term rentals. The rental duration can be customized based on your specific project and needs.

Rental Process

How do I rent a generator or ATS?

To rent a generator or ATS, simply contact Weld Power by phone, email, or through our website. A rental specialist will guide you through the process, including assessing your power needs and scheduling delivery.

What information do I need to provide to rent a generator or ATS?

You’ll need to provide your location, power requirements (kW or equipment load), estimated duration of rental, and any site-specific considerations such as access, distance to connection point, number of cables required, fuel type, or transfer switch needs.

Are there delivery and setup services available for ATS and generator rentals?

Yes, Weld Power recommend having your preferred electrician on site to tie in the generator, but we offer full turnkey delivery, setup, and installation services if you prefer.

What is included in the rental agreement for a generator?

The rental agreement and quote typically provide details the generator unit, cables, cost, delivery and pickup terms, and any applicable service support.

Can I extend the rental period if needed?

Absolutely, Weld Power allows rental extensions, just let us know how long you need it.

Cost and Payments

How much does a rental generator or ATS cost?

The price for a commercial generator rental or ATS rental varies based on the rental size, usage, rental duration, delivery distance, additional accessories, and service needs, but Weld Power Generator provides customized quotes tailored to your specific project so there won’t be any surprises. Contact us for a free quote.

Are there additional fees or charges associated with rentals?

Additional fees may include delivery and pickup, fuel consumption, overtime usage, or maintenance servicing during extended rentals. A member of our team can review these with you.

Is a security deposit required for a rental generator or ATS?

A security deposit or pre-payment may be required depending on the size of the generator, length of the rental, and your account status or credit terms with Weld Power.

What payment methods are accepted for generator rentals?

Weld Power accepts all major credit cards, ACH transfers, and checks. Customers with approved credit may also be eligible for net terms billing.

Maintenance & Support

What kind of maintenance is required with a rental generator?

Routine maintenance such as oil checks, filter replacements, and performance inspections may be required for longer-term rentals, or rentals under heavy usage. This will ensure the generator runs reliably throughout your rental period.

What should I do if the rental generator or ATS malfunctions?

If a rental malfunctions, contact Weld Power immediately. Our 24/7 emergency service team will respond quickly to diagnose and resolve the issue or dispatch a replacement unit if needed.

Are there support services available if I encounter problems with the rental generator?

Yes, Weld Power offers 24/7 support for all rental units, including technical assistance and on-site service by trained technicians.

How do I report an issue with a rental generator?

You can report issues by calling Weld Power’s emergency service line 1-800-288-6016 or contacting your rental representative directly. Prompt reporting helps ensure the fastest possible response and resolution.

What is the procedure for returning a rental generator?

When you’re ready to return the generator, contact Weld Power to schedule a pickup. Their team will handle complete a final inspection to close out the rental agreement.

Safety & Compliance

What safety precautions should I take when using a rental generator?

Always operate the generator in a well-ventilated outdoor area, keep it clear of flammable materials, and ensure proper grounding and cable connections to prevent electrical hazards.

Are there specific regulations or guidelines for operating rental generators?

Yes, rental generators must comply with OSHA, NFPA, and local building or fire codes. Operators should follow all applicable guidelines for use.

How do I ensure that the generator meets local emissions and safety standards?

Weld Power supplies Tier-compliant generators that meet EPA emissions standards. Their team can confirm that the unit provided meets any specific local or site requirements.

What should I do to prevent accidents or damage when using a rental ATS or generator?

Use proper cabling, avoid overloading the equipment, keep unauthorized personnel away, and never refuel while the generator is running. Weld Power offers setup support to minimize risk.

Are there any special considerations for operating rental generators in different weather conditions?

Yes, our mobile rental generators are meant to operate outside in extreme environments however, you still need to ensure that the exhaust, air intakes, and vents are clear from obstructions such as snow, ice, leaves, and other debris. without proper ventilation, the generator could overheat or shut down. It is also important to keep the surrounding area clear for easy maintenance.